Your apps may not be working or not showing, up even though your internet and network are fine. Plus you get a "Function not available" message when trying to reset. Anyway, after speaking to Samsung support, they gave me an awesome fix. Please follow the below steps: 1. Changing the country code other than US ex.
Updating the Smart Hub app as per the respective country. Allow the new apps to populate the Smart menus: this can take a minute or so depending on your internet speed. Once the Smart Hub is updated, reverting the country code back to US. Again, the Smart Hub apps will update. Launch apps and Enjoy! I will provide you with the link which has steps on how to change the country code, please follow the link.
They can help. Last edited by a moderator: Sep 20, Reactions: dadster. Nov 30, 1 0 4, 0. Everything updated with no streaming issues. Hope this works for you all!! Aug 21, 1 1 1, 0.
Hi, I was facing a similar issue. This problem is mainly due to location settings in the TV. I assume this problem is faced if the location is set to USA. If you are in any other location please change it to your country and it should work fine. I followed an alternative step which i think would be helpful. Move forward till smart Hub terms and Conditions policy page. You get a tab with different countries.
What's the model code and software version of your TV? Also, you can try a Smart Hub reset. Thanks but somehow I managed to get it to work I have the same problem. I bought used tv today and I reset all settings and from that moment i can't download any app.
It says.. Software update current version is When I try update it says.. Tv model T27DS. Please for help. I have a different problem- An app, Showtime Anytime automatically loads, uninitiated by me. While playing a video game or watching something, the app automatically loads and this happens even after I uninstalled this app. It reinstalls itself and takes me right to the app, thereby ending my current session of Netflix, game etc.
Having the same problems which all of you are. I have contacted Samsung Tech Support several times and they all say, they have not received any complaints regarding this issue. Obviously, they do not monitor any of the Samsung Forms which, everyone that I have visited, customers have indicated having the same problems that we are.
The Samsung app where i can download app on smart tv disappeared , the model of my samsung smart tv is UA32F What do i need to do to in order to restore that app? Some of my apps on a 7 series smart TV were not loading KU Was just getting a black screen. I tried the fix suggested by someone earlier of connecting TV straight to Power source and not via surge and this worked. Will see what happens if I connect back to surge protector.
Samsung could not help. Your email address will not be published. Fix all problems with Samsung Smart TV Apps like Apps not working, not loading, error with the network, app disappearing issues etc. Support on Website. Download Samsung Firmware. Nikhil Azza. So i restored the tv to factory settings, unplugged the evolution kit, and restored the TV without the evolution kit to factory settings as well. Everything is updated firmware.
I can install apps fine before I plugged in my evolution kit, but I still can't afterwards. Then I call up samsung. They ended up transfering me to remote management who resets everything again, the guy ends up saying that he doesn't know why its not working and then says he is going to transfer me to his supervisor. Ten minutes later I get hung up on without talking to anyone else.
So i play around with the settings, and I notice that when its redownloading the stock apps in the smarthub I get a download error. Also I'm missing my playstation now app. I gave up for the night and went to bed. Today, I called back and the guy on the other line did the same steps the other guy did and then left to go talk to people and the guy said that one of his coworkers had a similar issue today and that they think it's a problem on samsungs servers.
I am a bit frusterated with the whole situation, and i'm wondering if anyone else has had the same issue with there TV and or Evolution kit that has a solution on how to fix it. Go to Solution.
After doing the factory reset listed here all apps worked again after a year of messing with the Smarthub issue. We also messed with blocking of cloudfront. I tried some self-diagnostics without success. I connected with a Samsung helpdesk rep via chat and he walked me through an hour of testing much of which I'd already done myself with no success. Before doing that I poked around the web until finding this thread.
I've read the entire thing.
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